Case Studies
Resources to Help You Deliver More Impact
Running programs in the public and nonprofit sector is harder than ever—budgets are tight, compliance requirements are strict, and staff are stretched thin. The FORWARD Resource Hub brings you the knowledge and tools you need to navigate these challenges with confidence.
How the City of Long Beach Expanded Pathways to Homeownership for First-Generation Buyers
The City of Long Beach, CA partnered with FORWARD to design and administer a streamlined First-Time Homebuyer Program that helped 76 low- and moderate-income households purchase their first home.
Dec 16, 2025 4 min read
How LAUSD Education Foundation Launched a $2M Emergency Aid Program in less than 14 Days
A replicable model for school foundations and nonprofits supporting families in crisis
Nov 3, 2025 3 min read
Program Overview The Los Angeles County Department of Consumer and Business Affairs (DCBA) partnered with FORWARD to launch the Empower_u Fund, a groundbreaking NaCo award winning program that provides direct financial aid and wraparound services to survivors of domestic violence.
Aug 20, 2025 2 min read
The Washington State Department of Social and Health Services (DSHS) sought to launch a state-wide housing stabilization program to support low-income immigrant and refugee households. Facing challenges in implementation and community engagement, DSHS turned to FORWARD for a comprehensive solution. This case study explores how FORWARD enabled DSHS and its grantees to increase operational capacity and administer innovative programming at scale.
Aug 20, 2025 2 min read
How Multnomah County Simplified Online Application for Benefits by 80% With FORWARD
FORWARD’s innovative solution streamlined Multnomah County’s benefits application process, reducing complexity and increasing accessibility for residents.
Aug 20, 2025 2 min read
St. Louis Enhances Program Participation by 37% with FORWARD’s Multi-Program Solution
St. Louis, Missouri, home to 300,000 residents, including a 45% African American population and 24% low-income households, faces significant equity and economic challenges. Administering multiple initiatives such as rental assistance, Project R&R, and Guaranteed Basic Income stretched city resources and reduced efficiency.
Aug 20, 2025 3 min read
How Harris County Streamlined Technical Assistance Provider Management and Tracking with FORWARD
Harris County, Texas, with a population exceeding 4.7 million, faced significant economic challenges due to the COVID-19 pandemic, especially among its small business community. To address these issues, Harris County launched the Harris Hub Small Business Support Accelerator Grant Program.
Aug 20, 2025 3 min read
The City of Milpitas, in the heart of Silicon Valley, is home to over 80,000 residents. Despite the area’s tech-driven economy, rising living costs have placed pressure on essential workers and longtime residents at risk of displacement.