Eligibility Determination with FORWARD | Accurate, Streamlined, Fraud-Resistant

Automate Eligibility Checks, Accelerate Service Delivery

Screen applicants, verify documentation, and make faster, more accurate decisions with built-in eligibility tools.

Verify Eligibility in One Streamlined Workflow

FORWARD’s eligibility engine helps teams quickly assess whether applicants meet funding or service criteria.

Reduce manual reviews, eliminate guesswork, and ensure fair, consistent decisions every time.

Built for Public Sector and Nonprofit Programs

Now let’s take a look at how FORWARD helps you simplify and standardize decision-making with Eligibility Rules.

Core Capabilities

What You Can Do with FORWARD’s Eligibility Tools

Apply rules based on program guidelines, income thresholds, geography, household size, and more. Screen applicants instantly as they complete the form.

Automated Eligibility Logic

Collect required documents and validate them in-platform. Set conditions for automatic approvals or flag applications for review.

Real-Time Document Verification

Define different eligibility requirements across multiple programs, all managed within one platform.

Custom Criteria by Program

Eligibility results flow directly into case management and program dashboards, reducing delays and rework.

Integrated Decision Support

Trusted by Public Agencies Nationwide

Governments and nonprofits use FORWARD to make faster, more accurate decisions and serve more people—efficiently and equitably.

50%

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100%

Audit-Readiness for Compliance
$1B
Less Time Spent on Admin
In Funds Administered

Trusted by Leading Governments and Nonprofits Nationwide

In Funds Administered

Reduction in Manual
Admin Work
50%

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100%

Audit-Readiness for Compliance and Reporting
$1B
Governments and nonprofits use FORWARD to make faster, more accurate decisions and serve more people—efficiently and equitably.

Less Time Spent on Admin

50%

.jpg)

Audit Readiness for Compliance & Reporting

100%

In Funds Administered

$1B

Trusted by Public Agencies Nationwide

Governments and nonprofits use FORWARD to make faster, more accurate decisions and serve more people—efficiently and equitably.

FAQs

• Can we customize eligibility rules for different programs?

Yes. You can configure rules based on your program’s specific criteria—such as income, location, age, or documentation.

• Does this reduce manual reviews?

Yes. Applications that meet predefined criteria can be approved automatically, allowing your team to focus only on exceptions.

• Can we use this across multiple departments or agencies?

Absolutely. FORWARD supports multi-program and multi-agency eligibility workflows in one system.

• Is the platform secure and compliant?

Yes. FORWARD is HIPAA and SOC 2 compliant, with secure data handling and audit trails.

FORWARD security certification that protect our clients and their communities:

Make Eligibility Clear, Consistent, and Scalable

Reduce application delays, prevent errors, and serve more people with confidence.