Meet the FORWARD Team | Experts in Program Administration
Your Mission, Powered by FORWARD
We’re here to simplify the work behind service delivery, so you can stay focused on what matters most—your community.
Your Partner in Every Step of the Journey
We don’t just hand off a system—we stay with you. From design and implementation to program launch, reporting, and optimization, our team becomes an extension of yours.
- Guided onboarding and configuration
- Responsive client success support
- Ongoing strategy, data insights, and training
- Deep experience with public-sector operations
Adnan Mahmud
CEO and Founder
Aja Brown
Partner, Impact Strategy
Henry Qian
Sr. Director of Product
Melissa Freeny Young
Director of New Markets
Nikki Falardo
Director of Sales Enablement
Jody Immink
Director of Capture and Solutions Architecture
Kelsey Martin
Director of Solutions
Aubrey Relf
Director of Contracting and Research
Scott Hoiland
Director of Application Services
Tahmina Martelly
Director of Client Services
Aundrea McKay
Director of Finance
Meet Your Program Delivery Team
Leadership Team
Your Partner in Every Step of the Journey
- Ongoing strategy, data insights, and training
- Responsive client success support
- Guided onboarding and configuration
- Deep experience with public-sector operations
Careers at FORWARD
Join Us in Powering Programs That Change Lives
At FORWARD, we’re building more than technology—we’re building trust, equity, and access across the public sector. Every day, our team works alongside government and nonprofit leaders to simplify service delivery and help communities thrive.
If you’re passionate about public impact, systems change, and inclusive innovation, you’ll feel right at home here.