## Your Mission,   Powered by FORWARD

We’re here to simplify the work behind service delivery, so you can stay focused on what matters most—your community.

### Your Partner in Every Step of the Journey

We don’t just hand off a system—we stay with you. From design and implementation to program launch, reporting, and optimization, our team becomes an extension of yours.

- Guided onboarding and configuration
- Responsive client success support
- Ongoing strategy, data insights, and training
- Deep experience with public-sector operations

Adnan Mahmud

CEO and Founder

Aja Brown

Partner, Impact Strategy

Henry Qian

Sr. Director of Product

Melissa Freeny Young

Director of New Markets

Nikki Falardo

Director of Sales Enablement

Jody Immink

Director of Capture and Solutions Architecture

Kelsey Martin

Director of Solutions

Aubrey Relf

Director of Contracting and Research

Scott Hoiland

Director of Application Services

Tahmina Martelly

Director of Client Services

Aundrea McKay

Director of Finance

## Meet Your Program Delivery Team

Leadership Team

### Your Partner in Every Step of the Journey

- Ongoing strategy, data insights, and training
- Responsive client success support
- Guided onboarding and configuration
- Deep experience with public-sector operations

## Careers at FORWARD

### Join Us in Powering Programs That Change Lives

At FORWARD, we’re building more than technology—we’re building trust, equity, and access across the public sector. Every day, our team works alongside government and nonprofit leaders to simplify service delivery and help communities thrive.

If you’re passionate about public impact, systems change, and inclusive innovation, you’ll feel right at home here.

[Explore Open Roles](https://www.forwardplatform.com/careers)  
[Explore Open Roles](https://www.forwardplatform.com/contact)
