FORWARD Pro | Fully Managed Program Administration Services
You Lead, We Handle the Rest
FORWARD Pro is a fully managed program administration for governments, nonprofits, and funders that deliver aid programs faster, with expert support every step of the way.
300k+
300k+300k+300k+
Clients supported by FORWARD
$1B+
$1B+$1B+$1B+
In program funding managed by FORWARD
Meet FORWARD Pro
With FORWARD Pro, you don’t just get a platform—you get a team. From program design to payment distribution, we handle the day-to-day administration so your staff can stay focused on strategy, oversight, and community outcomes.
Expert-Run Programs, From Design to Distribution
Faster Launches Without the Overhead
Built-In Accuracy, Equity, and Compliance
Real-Time Insights Without the Manual Work
300k+
300k+300k+
Clients supported by FORWARD
$1B+
$1B+$1B+$1B+
In program funding managed by FORWARD
Meet FORWARD Pro
Expert-Run Programs, From Design to Distribution
Faster Launches Without the Overhead
Built-In Accuracy, Equity, and Compliance
Real-Time Insights Without the Manual Work
300k+
300k+300k+
Clients supported by FORWARD
$1B+
$1B+$1B+$1B+
In program funding managed by FORWARD
What We Do For You
We manage your program, you focus on the big picture.
We work with you to define program rules, set eligibility criteria, and build clear, accessible applications.
Design and Configure Your Program
We handle intake, document collection, and verification through multilingual, mobile-friendly forms.
Manage Application Intake and Review
Our workflows streamline reviews and apply logic to determine eligibility with speed and precision.
Ensure Accurate Eligibility Determination
Built-in validation, duplicate detection, and audit trails help ensure fair, compliant distribution.
Prevent Fraud and Errors
We support multiple payment methods and ensure timely, transparent disbursement.
Distribute Payments Securely
Access real-time dashboards and funder-ready reports for complete transparency.
Deliver Reporting and Compliance Support
Audit-Readiness for Compliance and Reporting
100%
Trusted by Leading Governments and Nonprofits Nationwide
See how New York State, Los Angeles County, St. Louis, Atlanta and 1,500 other governments and nonprofits are using FORWARD to
50%
Reduction in Manual Admin Work
3x
Faster Program Launch
Smarter Case Management for Frontline Teams
Partner with FORWARD to launch faster, serve more people, and stay fully compliant, without overloading your internal staff.
Deliver Relief Without Delay
Partner with FORWARD Pro to launch faster, serve more people, and stay fully compliant, without overloading your internal staff.
FORWARD security certification that protect our clients and their communities:
FAQs
- What is FORWARD Pro?
FORWARD Pro is a fully managed program delivery service for governments and nonprofits. We provide the technology and the team to help you run standard programs like grants, direct cash assistance, and relief benefits.
- What kinds of programs can FORWARD Pro support?
We specialize in high-volume, time-sensitive programs such as:
Direct cash assistance
Rental and housing relief
Small business grants
Utility relief
Workforce stipends
How fast can you launch a program?
Most FORWARD Pro programs go live in under 4 weeks. Our pre-built templates and experienced team accelerate setup without sacrificing accuracy or equity.
- Do you handle application support for constituents?
Yes. Our team provides multilingual applicant support via phone, email, and chat—reducing volume for your staff and improving applicant experience.
- Is it secure and compliant?
Absolutely. FORWARD Sync meets strict security standards:
SOC 2 Type II
HIPAA- and CCPA-compliant
MFA login and secure access controls
Can I access program data and progress reports in real time?
Absolutely. We provide a real-time dashboard so you can monitor applications, disbursements, and equity metrics at a glance. You also get exportable reports and funder-ready documentation.
- Is FORWARD Pro customizable to our needs?
Yes. While we use proven templates to save time, we tailor eligibility rules, review logic, and communications to your specific program goals.
- What kind of team support do we get?
You’ll have a dedicated program manager and access to our operations, applicant support, and reporting teams. We’ve run hundreds of successful programs and are here to ensure yours is too.