FORWARD Products | End-to-End Program Administration Solutions

Meet FORWARD Direct

A turnkey self-managed program administration platform designed for governments, nonprofits, and funders.

Launch New Programs Fast

Simplify Program Operations

Track Progress & Stay Compliant

Deliver a Better Applicant Experience

Let's get started!

Meet FORWARD Program HQ

A turnkey program administration platform designed for governments, nonprofits, and funders.

Audit-Readiness for Compliance and Reporting

100%

Trusted by Leading Governments and Nonprofits Nationwide

See how New York State, Los Angeles County, St. Louis, Atlanta and 1,500 other governments and nonprofits are using FORWARD to

50%

Reduction in Manual Admin Work

3x

Faster Program Launch

Simplify Every Step of Program Management from Launch to Closeout

FORWARD Direct is a modern program administration platform that lets you launch, manage, and scale programs with ease.

Built for Public Sector & Nonprofit Program Management

Oversee all your initiatives from one central system.

No-Code Application Builder

Workflow Automation

Integrated Communications

Audit-Ready Reporting Tools

Multi-Program Dashboard

No-Code Application Builder

Easily create and launch digital intake forms

Workflow Automation

Reduce manual work with automated eligibility, review, and notifications

Integrated Communications

Send emails, texts, and voice messages directly from the platform

Audit-Ready Reporting Tools

Generate compliance reports for ARPA, HUD, or grant funders

Multi-Program Dashboard

Easily create and launch digital intake forms.

Try FORWARD Program HQ—No Commitment Required

Experience how easy it is to launch and manage programs with access to our sandbox environment—no credit card or setup required.

Try FORWARD Direct—No Commitment Required

Experience how easy it is to launch and manage programs with access to our interactive demo — no credit card or setup required.

FAQs

• What is FORWARD Direct?
  FORWARD Direct is a turnkey program administration platform built for governments, nonprofits, and funders. It simplifies every step of program delivery—from application intake to reporting—so teams can launch and manage public programs faster, with less manual work.

• Who is FORWARD Program Direct designed for?
  FORWARD Direct is built for:

  • Local and state governments managing relief, housing, or economic development programs
  • Nonprofits and CBOs administering services or distributing funds
  • Philanthropic funders supporting or operating community-based initiatives

• How fast can we launch a program using FORWARD?
  Most customers can launch a program within 3–6 weeks, depending on complexity—3x faster than traditional timelines. Our no-code form builder and configurable workflows make it easy to get started without a lengthy IT process.

• Can we manage multiple programs at once?
  Yes. FORWARD Direct is designed for multi-program oversight, allowing you to manage different initiatives, departments, or funding streams all in one centralized dashboard.

• Is FORWARD Direct secure and compliant?
  Absolutely. We know trust is critical, especially when managing sensitive community data. FORWARD Program HQ is built with government and nonprofit compliance standards at its core.

• Can we customize workflows and forms to fit our needs?
  Yes. Program HQ supports customizable intake forms, approval flows, notifications, and eligibility logic—no coding required.

• What kind of reporting does FORWARD Direct support?
  FORWARD Direct includes real-time dashboards, exportable reports, and compliance-ready templates. You can track disbursements, application statuses, demographic data, equity metrics, and more.

• Is it mobile-friendly and accessible for constituents?
  Yes. Our applicant experience is designed to be mobile-first, multilingual, and ADA-compliant, helping you serve more people with fewer barriers.

• What kind of support do you provide?
  Every FORWARD customer receives dedicated onboarding and ongoing support. We also provide documentation, training sessions, and access to a customer success team that understands government and nonprofit workflows.

• Can we try it before we buy?
  Yes! We offer access to a sandbox environment so your team can test the platform before committing.

FORWARD security certification that protect our clients and their communities:

Let’s Make Program Delivery Easier—Together

Join governments and nonprofits across the country using FORWARD Direct to simplify service delivery and strengthen communities.