Business License and Permit Management, Streamlined and Centralized

Simplify license applications, renewals, and approvals with one secure platform.

Modernize Licensing and Permitting to Support Local Business Growth

FORWARD helps governments and nonprofits modernize business license and permit management—streamlining applications, reviews, approvals, and renewals in one centralized, digital system.

Trusted by Over 1,500 Governments & Nonprofits

Purpose-Built Tools for Licensing and Permitting Programs

Digital Applications & Renewals

Replace paper forms with multilingual, mobile-friendly applications that guide users through each step.

Automated Workflow Routing

Send applications to the right departments with configurable logic based on business type, location, or zoning.

Document Upload & Verification

Securely collect required documents with role-based access and automatic validation.

Status Tracking & Communication

Provide real-time application updates to applicants and reduce inbound calls and emails.

Reduction in Manual Admin Work 100%

Faster Program Launch 50%

Audit-Readiness for Compliance and Reporting 3x

Program Use Cases

• Home-based business permits
• Business license applications and renewals
• Health, zoning, and fire safety permits
• Mobile vendor and food truck licensing
• Conditional or temporary use permits

Ready to Modernize Your Licensing & Permitting Process?

Let’s talk. We’ll show you how FORWARD helps agencies deliver fast, user-friendly license and permit services—without overburdening your staff.

Launch Faster. Process Smarter. Serve Better.

With FORWARD, your team can:

• Supports multiple license types—from general business to specialized permits
• Accelerates business license processing timelines
• Reduces staff workload with automation and digital access